Accessibility Statement

Our Commitment

Jetlak Foods Limited is committed to ensuring that our website is accessible to all visitors, regardless of ability or the technology they use. We believe that every person who wants to learn about our products, explore career opportunities, or contact our team should be able to do so without barriers.

We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, which is the internationally recognised standard for web accessibility.

What We Do

To make our website as accessible as possible, we have implemented the following measures:

• Semantic HTML structure throughout the site, ensuring screen readers and assistive technologies can accurately interpret page content
• Descriptive alternative text on all meaningful images, so visual content is communicated to users who cannot see it
• Sufficient colour contrast ratios between text and backgrounds across all pages
• Keyboard navigation support, allowing users to access all interactive elements without a mouse
• Clear, consistent heading hierarchy to help users understand the structure of each page
• Responsive design that works across screen sizes, from mobile devices to large desktop monitors
• Properly labelled form fields with clear instructions on our contact and enquiry forms
• Skip navigation links for keyboard users to bypass repetitive content
• No content that flashes more than three times per second
• Readable font sizes with support for browser-based text scaling

Standards We Follow

Our accessibility efforts are guided by the following standards and best practices:

• Web Content Accessibility Guidelines (WCAG) 2.1, Level AA
• WAI-ARIA (Accessible Rich Internet Applications) specifications for dynamic content
• HTML5 semantic markup best practices

Known Limitations

While we strive for full accessibility, some areas of the site may not yet meet every guideline. We are actively working to identify and resolve any remaining issues. Known limitations include:

• Some older product images may have limited alternative text descriptions. We are updating these on an ongoing basis.
• Third-party embedded content (such as social media feeds) may not fully meet accessibility standards, as they are controlled by external providers.

Feedback

We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback within five business days and to resolve reported issues as quickly as possible.

Continuous Improvement

Accessibility is an ongoing effort. We regularly review our website to identify opportunities for improvement and ensure compliance with evolving standards. This statement was last reviewed on 1 April 2026.